Cancellation of Booking for a Course
Depending upon the circumstances surrounding the need to cancel or reschedule, it is expected that individuals take the responsibility and accountability to appropriately communicate to The Parents Nest Pty Ltd to make alternate arrangements.

Southern Highlands, Sydney Adventist Hospital (SAN), North Shore Private Hospital & the Mater Hospital Classes.The amount of $495 of the $550 payment will be refunded for cancellations for course bookings, which take place at least 4 weeks before the course date. If the booking is cancelled within 4 weeks of the course date, this same amount will be reimbursed if the cancelled place is filled before the due date. The Parents Nest Pty Ltd will make all effort to find a replacement couple to fill the cancelled place. The balance withheld covers credit card, bank and administration charges incurred with cancellation and re advertising the couples place in the course. The reimbursed fee will be refunded to the credit card used to secure the booking. Please take every care to attend to the course on the day you are booked in. We respect difficult circumstances and will extend kindness and assistance wherever possible to enable you to attend. We do NOT offer refunds for change of mind.

In the event that 2 weeks prior to a scheduled class date, the number of fully paid couples is not the number required by the SAN or North Shore Private Hospital & Mater Hospitals to conduct the course the course will be cancelled. The Parents Nest Pty Ltd will contact the couples booked into the cancelled course and reschedule to a workable date for the couple and The Parents Nest Pty Ltd. Priority will be given to rescheduling couples to SAN & North Shore Private Hospital & the Mater Hospital courses. In the event that a SAN & North Shore Private Hospital and Mater Hospital date is unsuitable for the couple, Calmbirth Pty Ltd may, at its sole discretion, arrange facilitation by another Calmbirth educator. If a course cannot be found to the satisfaction of the booked couple, the fee of $550 will be fully refunded.

The Parents Nest Pty Ltd endeavour to be reasonable, fair, honest and just in their business dealings. They do expect this to be reciprocated by the attendees of their courses.

The Parents Nest Pty Ltd will ensure you have a confirmation email when registering for a course. An email including directions to either the The Parents Nest venue in Mittagong, SAN in Wahroonga, North Shore Private Hospital and the Mater Hospital will also be sent 1 week prior to your course date. If confirmation that you have received the email has not been received this will be followed up buy a pone call. It is solely your responsibility to remember your course dates and details and to follow up on any concerns or queries. You are most welcome to telephone or email the The Parents Nest Head Office on (02) 4871 1806 or log onto https://www.theparentsnest.com.au/

Thank you for visiting The Parents Nest Pty Ltd website. This statement outlines our Privacy Policies, which are designed to protect your information and ensure security.

Personal details
We ask you to provide some personal details when taking the following actions:

• Ordering products
• Registering for courses

We use this information to process your request, or to contact you in the event of an issue arising. This information cannot be used or modified by unauthorised parties. The information is only used for the purposes for which it was provided.

Any personal information that you provide us including your name, age, gender, religion, marital status, address, telephone number and email address will not be released, sold or rented to any entities or individuals outside of The Parents Nest Pty Ltd.

Disclosing information
We respect your privacy, and the personal details you provide us are kept in strictest confidence. We will not provide your details to any third parties. Once again, any personal information that you provide us including your name, age, gender, religion, martial status, address, telephone number and email address will not be released, sold or rented to any entities or individuals outside of The Parents Nest Pty Ltd.

Your personal information will only be used for the purposes for which you have provided it or for a reasonably expected related purpose and we will not disclose it without your consent.

The information and feedback you provide through our website may be used to identify ways of improving the site and how we can make it more effective and user friendly.

Information used for direct/marketing purposes
We may use your personal information we have collected for direct marketing if the individual has consented or if the individual has not opted out from receiving direct marketing from us.

We may use your personal information to contact you with newsletters or other information that may be of interest to you.

If you do not wish to have your personal information disclosed by us for the purposes of direct marketing please contact us.

Information usage
We do not track your activities on the site.

While we do monitor the overall usage of our site, this does not identify individual users. This usage of information allows us to determine the most popular areas of our site and to further improve our site accordingly.

Security
Reasonable steps will be taken to protect your personal information we hold, but we can’t guarantee that our site will not be breached. However, we take precaution to protect your information by using firewalls, user identifiers and passwords to protect and to control access to our computer systems.

The Parents Nest Pty Ltd does not collect or record any credit card details you may provide when purchasing goods or services from The Parents Nest Pty Ltd’s website. Credit card details are processed by the Stripe payment gateway through the website, which is linked to each Parents Nest Pty Ltd Educator’s bank account. This means that even if our security is breached, there is nothing to steal, and your credit card details remain safe.

Contacting you
From time to time, we may contact you (via either email, phone or postal mail), to inform you of important news, or new products and services. If you no longer wish to receive these messages, please contact us and we will remove your name from our mailing lists.

More information
For further information on our privacy policies, please contact The Parents Nest Pty Ltd Head Office on (02) 4871 1806

To read more about privacy issues and legislation in Australia, please visit the Australian Federal Privacy Commissioner’s website at www.privacy.gov.au

The Calmbirth program and all programs delivered by the parents nest includes psychological & emotional preparation for birth and parenthood. I understand that the delivery of these courses will include guided relaxation as a means to facilitate emotional subconscious healing of fear and anxiety about childbirth.

Terms & Conditions

Please read the Terms and Conditions carefully before using the www.theparentsnest.com.au website. These are the terms and conditions of our agreement which applies to the use of this website and all the information provided in the Calmbirth childbirth education courses.

As a user of our service, by reading the Terms and Conditions you agree and comply with these terms and conditions. These terms and conditions apply to all users, users are defined as casual browsers, visitors, educators and others who access or use the the parents nest website.

When you use this website or service you may be advised that special guidelines or rules apply. Unless otherwise stated, these guidelines or rules form part of these terms and conditions.

Please note that these terms and conditions may vary from time to time without notice to you. If you wish to check or verify any term or condition then you accept the responsibility to contact the the parents nest on 0413 410 525

Copyright

The website, content and photography is the intellectual property of the parents nest. The service is protected by copyright and trademark laws in Australia and abroad. Our trademarks cannot be used in connection with any product or service. You may not in any form or means adapt, reproduce or publish any or part of it without written consent from the parents nest.

External Links

Our service may provide links to third party web sites or services that are not owned by the parents nest. These are provided purely as a matter of convenience and we do not endorse the contents of those websites.

The parents nest has no control over and assumes no responsibility for the content, privacy policies and or products and services the third party may be selling. We are not responsible for the availability of these websites, nor will we be liable, directly or indirectly in any way for any loss or damage you may suffer as a result of using those websites for any purpose such as relying on their content, goods or services.

If you decide to access linked third party websites you do so at your own risk and we strongly recommend that you read all the third party websites terms and conditions as well as privacy policies.

Payment Terms

Major Credit cards are accepted. Payment for goods must include postage charges. Orders with incorrect payment cannot be processed.

When purchasing any product or service made available through the parents nest, you may be asked to supply certain information relevant to your purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address and your shipping information. By providing us this information we presume that it is true and correct and that you are the owner and or have the right to use any credit card(s) or other payment methods in conjunction with any purchase of goods or services.

By submitting such information, you grant the parents nest the right to provide the information to third parties for purposes of facilitating the transaction of purchases.

We will however, notify you if a course is full on registration or a product is sold out and provide other options where possible.

Shipping and Handling – We ship on Tuesdays so please place your orders before then.

For goods purchased, please allow up to three weeks for delivery within Australia, you will be notified if there is an unexpected delay.

Disclaimer

The parents nest trades under the name of the parents nest and provides childbirth education courses which are designed to help parents obtain information and prepare themselves for the birth of their child.

The parents nest believes the information they provide is accurate and reliable. The information on this website is provided in good faith. Reliance upon any information or material on the website, or advice received from the parents nest assume no responsibility for any errors or omissions or for the results obtained from the use of such information, and is not liable for any damages of any kind resulting from the use of, or reliance on, the information and material contained on this website, advice given directly by the parents nest in response to inquiries, or any third party website linked to this website.

Readers and users of this website are encouraged to confirm the information contained herein with other sources, and most definitely to seek local relevantly qualified advice if embarking on any actions that may potentially carry liabilities, of personal, organisational or any other type.

Pregnancy, labour and birth are sensitive activities; the free material and advice available via this website do not provide all necessary safeguards and checks for organisations or individuals.

Prior to purchasing any third party products or services described by the parents nest in a course or on the website, you are advised to verify pricing, product quality and other information necessary to make an informed purchase.

Neither the parents nest nor the proprietors shall have any liability arising from your purchases of third party products or services based upon the information provided on the website or in a course. Although the parents nest has attempted to provide accurate information to you; we assume no responsibility for any errors, inaccuracies, omissions, delays or other defects in any of the information, goods or services provided.

Pricing

All pricing at the parents nest is in Australian dollars and includes GST. The parents nest reserves the right to change any price at which we offer goods or services at our discretion and without notice, and to correct any errors in the pricing contained in our catalogue or in a quote to you. We shall have no liability for any such changes or errors and are not bound to fulfil orders at old or erroneous prices.

Cancellation of Booking for a Course

Depending upon the circumstances surrounding the need to cancel or reschedule, it is expected that individuals take the responsibility and accountability to appropriately communicate to The parents nest to make alternate arrangements.

The parents nest endeavour to be reasonable, fair, honest and just in their business dealings. They do expect this to be reciprocated by the attendees of their courses.

The parents nest will ensure you have a confirmation email when registering for a course. An email including directions to either the the parents nest venue in. If confirmation that you have received the email has not been received this will be followed up by a pone call. It is solely your responsibility to remember your course dates and details and to follow up on any concerns or queries. You are most welcome to telephone or email the the parents nest on 0413 410 525